Description

General Information

Manufacturer:   HP Inc.
Manufacturer Part Number:   UD0P9E
Manufacturer Website Address:   www.hp.com
Brand Name:   HP
Service Name:   Care Pack Active Care Hardware Support With Accidental Damage Protection
Marketing Information: 

Overview

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available the next business day, help is there when you need it-so you can get back to work.

Benefits

We’ll be there the next business day: In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.

Support you can count on: Know that your hardware will be good as new as soon as possible thanks to our knowledgeable expertise and efficient service and support.

Help is on the line – or at your door: Our support specialists are always ready to assist in whatever way the situation calls for, whether it’s remotely over the phone or in person.

Protect against accidents: Accidents happen. In the event that peril finds your PC, don’t worry-accidental damage protection covers spills, drops, falls and more.

Features

Remote problem diagnosis and support

Next business day onsite hardware support

Replacement parts and materials included

Formal escalation procedures and management

Access to electronic support information and tools

HP remote system access and support

Accidental Damage Protection

Product Type:   Warranty

Service Information

Service Main Type:   Technical
Service Characteristic:   Labor
Provided Support:   Accidental Damage Protection
Provided Support:   Phone Support
Provided Support:   Repair
Service Response Time:   Next Business Day – Repair
Service Location:   On-site
Service Duration:   4 Year
Product Supported: 

HP:

• Zbook Mobile WKS G7+ 1/1/0 Warranty
• ZBook Mobile WKS G7+ 1/1/1 Warranty